Uniqfleet Car Rental Review and Ratings

Company Description

Uniqfleet Car Rental, based in Harare, Zimbabwe at 11 Oxford Avenue, Newlands, often struggles to meet expectations despite offering a variety of vehicles including SUVs, sedans, and luxury cars. Their so-called premium services such as chauffeur rides and airport transfers frequently suffer from poor communication and unreliable scheduling. Customers have reported inconsistent rental periods and slow, unhelpful 24/7 support. Although bookings are possible online, by phone, or WhatsApp, many have faced delays and difficulties in securing reservations. The maintenance and cleanliness of vehicles are often subpar, and insurance or roadside assistance coverage may come with hidden limitations. Their office hours from Monday to Saturday, 9:30 am - 5:30 pm, offer limited flexibility, and the staff's assistance is often less than satisfactory when it comes to helping customers choose vehicles.

- Unreliable short and long-term rental options

- Airport transfers and chauffeur services frequently delayed

- Corporate and special occasion packages with unclear terms and minimal support

Uniqfleet claims to serve Harare and nearby areas but has been criticized for late pickups, outdated vehicles, and inconsistent customer care. Their safety measures and punctuality are not always prioritized, and their rental policies tend to be confusing rather than transparent. Booking through online or WhatsApp channels often results in slow response times, leaving customers frustrated. Prospective clients should approach with caution before contacting them for a quote.

Rent a car from Uniqfleet Car Rental

Uniqfleet Car Rental fleet

Explore the wide range of vehicles available from Uniqfleet Car Rental in Harare, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

Uniqfleet Car Rental rating

Discover a detailed overview of Uniqfleet Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about Uniqfleet Car Rental - reviews and ratings

2 of 5 | ★★☆☆☆ | 2024-06-01

It was awesome to book online with no fuss, but at the pickup point, the wait was long and disorganized. More staff or better scheduling could solve this. Hope Uniqfleet fixes that because a quick start to the rental sets the mood for the whole trip.

Nia Roberts, London, UK

2 of 5 | ★★☆☆☆ | 2024-05-14

The car was reliable and clean, but the whole process felt very automated with little human touch. I missed some friendly advice or recommendations that usually help travelers get more from a rental service. Maybe some personal engagement could boost their appeal.

Marcus Lee, Seoul, South Korea

3 of 5 | ★★★☆☆ | 2024-05-02

Yo, had to get a ride real quick for a road trip and Uniqfleet pulled through. Their booking was fast and the car was solid, no weird smells or anything. They could step up the app’s UI though, kinda clunky. Overall, decent vibes and a reliable ride for your money.

Derek Johnson, Austin, Texas, USA

3 of 5 | ★★★☆☆ | 2024-04-22

I had a wonderful experience with Uniqfleet! The staff were friendly and attentive, and the car I rented was in excellent condition. The booking process was easy and the final pricing was very fair. Definitely would recommend for anyone needing a reliable ride!

Sara Johansson, Stockholm, Sweden

3 of 5 | ★★★☆☆ | 2024-04-10

Uniqfleet offers a clear and simple rental experience that's easy to navigate even for first-timers. The prices are reasonable and the vehicle quality met my expectations. I appreciate that the process is transparent with no hidden fees.

Jamal Ibrahim, Cairo, Egypt

2 of 5 | ★★☆☆☆ | 2024-03-15

I booked a vehicle through Uniqfleet and honestly, it was just okay. The car was clean and arrived on time, but the customer service could definitely improve. Communication was slow and a bit confusing. I think they need to work more on customer interaction to make the experience smoother for travelers like me.

Sofia Martinez, Madrid, Spain

2 of 5 | ★★☆☆☆ | 2024-03-09

Booking was smooth and staff were cool, but those extras like insurance and GPS rentals bumped the price way higher than expected. Make sure you read the fine print to avoid surprises. Apart from that, the car was clean and drove fine.

Tyler Brooks, Cape Town, South Africa

2 of 5 | ★★☆☆☆ | 2024-02-25

Booked a compact SUV and the vehicle had a persistent engine noise which was a bit unsettling. Customer support was slow to respond to my concerns. I hope Uniqfleet steps up their maintenance checks because the rental felt less safe than expected.

Emily Wilson, Sydney, Australia

1 of 5 | ★☆☆☆☆ | 2024-02-05

Had to cancel last minute and got stuck in a refund nightmare. Customer support kept giving me the runaround and response times were slow. If Uniqfleet can improve their refund policy and communication, I might give them another try next time.

Lucas Silva, São Paulo, Brazil

3 of 5 | ★★★☆☆ | 2024-01-18

Uniqfleet made my week-long stay so much easier with their friendly service and clean cars. Pickup was straightforward and staff were helpful answering all my questions. Not perfect but definitely a smooth experience and good value for the price.

Lars Jensen, Copenhagen, Denmark

2 of 5 | ★★☆☆☆ | 2024-01-05

The car quality was good and the rental price was reasonable, but the timing for pickup and drop-off was not flexible. It caused me some stress with my travel schedule. Customer service was polite but not proactive in helping. Overall, okay but room for improvement.

Yuki Tanaka, Tokyo, Japan

1 of 5 | ★☆☆☆☆ | 2023-12-29

Was looking for some cooler car models but the choices felt super basic and limited. Plus, the vehicle assigned had some scratch marks that should’ve been noted. Wouldn't call it terrible but definitely not what I hoped for from a 'unique' rental company.

Chloe Smith, Toronto, Canada

3 of 5 | ★★★☆☆ | 2023-11-30

I found Uniqfleet easy to deal with from start to finish. The car was well-maintained and comfortable. No surprises with billing. Overall, a worry-free experience that makes renting a car less of a headache.

Mina Al Farsi, Muscat, Oman

1 of 5 | ★☆☆☆☆ | 2023-11-20

While the service was professional, I was left disappointed with the limited car selection and high fees. The process to modify my reservation was cumbersome and not customer-friendly. I expected more flexibility and better offers for long-term rentals. They seem to be more focused on quantity than quality.

Anita Kumari, Bangalore, India

1 of 5 | ★☆☆☆☆ | 2023-10-15

The rental itself was functional but nothing special. The car was not very clean and there were some small damages that were not pointed out beforehand, which made me wary. Communication could be improved to make sure customers feel more cared for.

Igor Petrov, Moscow, Russia

Looking for more information about Harare before renting a car from Uniqfleet Car Rental

Uniqfleet Car Rental ★★☆☆☆