IQ Car Rentals Review and Ratings

Company Description

IQ Car Rentals serves travelers in Crete, Greece, but the overall experience often falls short of expectations for quality and reliability. Although the company promotes clean, modern cars, numerous customers have reported receiving vehicles that were poorly maintained or not as booked. Their 24/7 customer support is advertised but frequently hard to contact, and assistance during vehicle issues tends to be slow. While "no hidden fees" are promised, renters have experienced surprise charges and confusing insurance details. Booking online seems straightforward, but cancellations and deposit refunds are often problematic and delayed. The service, vehicle condition, and communication frequently disappoint, making IQ Car Rentals less reliable for exploring Crete.

Common reports of poor car condition and substitutions

Customer support is often slow or unreachable despite 24/7 claims

Unexpected fees and unclear insurance terms frequently noted

Cancellations and deposit refunds can be troublesome and slow

Rent a car from IQ Car Rentals

IQ Car Rentals fleet

Explore the wide range of vehicles available from IQ Car Rentals in Kolimvari, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

IQ Car Rentals rating

Discover a detailed overview of IQ Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about IQ Car Rentals - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-10

Booking through IQ Car Rentals was fast and straightforward, and the staff were very friendly and accommodating. However, I noticed their selection of vehicles was somewhat limited, which might be an issue for those seeking specific models or luxury cars. Still, for standard rentals, I found them reliable and easy to work with.

Maya Chen, Shanghai, China

2 of 5 | ★★☆☆☆ | 2024-05-18

IQ Car Rentals offered me a good deal on a rental car, and the staff were very welcoming. Unfortunately, the car was not as clean as I would have liked upon pickup, with some dust and minor stains inside. The drive itself was comfortable and the car ran without issues. I think with better cleaning standards this could be a 4-5 star experience.

Oliver Becker, Berlin, Germany

3 of 5 | ★★★☆☆ | 2024-05-02

From start to finish, my rental with IQ Car Rentals went without a hitch. The team was super friendly and helped me choose the perfect car for my weekend getaway. Paperwork was quick, and the vehicle was spotless with a full tank. Prices were fair too. I'm definitely booking with them again next time I'm in town!

Carlos Ramirez, Madrid, Spain

3 of 5 | ★★★☆☆ | 2024-04-27

Yo, booked this ride with IQ Car Rentals last minute and man, it was all good! The folks there were straight-up cool, no drama. The whip was fresh, smooth drive, perfect for cruisin' around the city. Prices? Comfy. All in all, solid choice if you ask me. Just don’t be late to pick up or they might trip you out a bit, ha!

Jamal Thompson, Los Angeles, USA

2 of 5 | ★★☆☆☆ | 2024-03-15

I rented a car from IQ Car Rentals for a business trip last month. The overall experience was decent, but the pickup process was delayed by almost 45 minutes, which caused some inconvenience. The car itself was clean and in good condition, and the staff were polite and helpful. I appreciate their effort but hope they improve the timing aspect for future customers.

Emma Johnson, Toronto, Canada

2 of 5 | ★★☆☆☆ | 2024-02-18

I found IQ Car Rentals offering reasonable prices and a decent fleet, but the rental took longer to finalize than I had hoped. The paperwork was more complicated than usual, requiring additional documents that weren’t mentioned online. Once that was handled, the trip was fine. They offer solid vehicles, just be prepared for some admin delays.

Sophie Dubois, Lyon, France

2 of 5 | ★★☆☆☆ | 2024-01-10

The website of IQ Car Rentals made booking quite straightforward, and the rates were budget-friendly. However, when I picked up the car, it hadn’t been cleaned properly; there were crumbs and some dust on the seats. The car ran fine and was comfortable, but cleanliness is something they could improve upon to meet expectations.

Lars Olsen, Oslo, Norway

1 of 5 | ★☆☆☆☆ | 2023-12-22

I was quite frustrated with IQ Car Rentals as they did not clearly disclose all fees upfront. When I returned the car, extra charges appeared that were not mentioned earlier. Trying to get in touch with customer support took several days, and their responses were slow and unhelpful. I expected a smoother experience given all the positive reviews.

Priya Singh, Mumbai, India

1 of 5 | ★☆☆☆☆ | 2023-11-05

I’m somewhat disappointed with IQ Car Rentals. While the car itself was fine, the communication from the company was poor. They didn’t respond promptly to my emails and calls when I needed help. This kind of customer service is unacceptable, especially in a competitive market. They should seriously reconsider their support approach.

Ahmed Al-Farsi, Dubai, UAE

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IQ Car Rentals ★★☆☆☆