CARAMBA CAR Review and Ratings

Company Description

Caramba Car is a car rental company in Málaga, Spain, often criticized for disappointing customer experiences across the Costa del Sol. Despite claiming over two decades in business, customers frequently report hidden charges and unexpected fuel surcharges. The promised quick service is undermined by long waits and inefficient delivery logistics. Although vehicles are said to be delivered at Málaga Airport or train station, delays and shuttle requirements are common. Service coverage extends to nearby areas like Torremolinos and Benalmádena, but delivery and collection at local hotels often suffer from poor coordination. Their fleet, which includes models like Fiat Panda and Ford Focus, is often described as outdated or poorly maintained. Rentals supposedly come with unlimited mileage and insurance, but the excess fees and limited roadside assistance accessibility present ongoing issues. Overall, Caramba Car struggles with unclear pricing, impersonal service, and inconvenient pickup options, making it a frustrating choice for travelers.

Delivery at airport and train station often delayed with hidden fees

Frequent complaints about excess insurance costs and limited roadside help

Vehicles often outdated or poorly maintained despite claims of modern fleet

Customer service perceived as impersonal with inconvenient pickup locations

Rent a car from CARAMBA CAR

CARAMBA CAR fleet

Explore the wide range of vehicles available from CARAMBA CAR in Málaga, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

CARAMBA CAR rating

Discover a detailed overview of CARAMBA CAR’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about CARAMBA CAR - reviews and ratings

2 of 5 | ★★☆☆☆ | 2024-06-05

The car itself met my needs, but the service experience was underwhelming. The rental desk staff seemed rushed and did not engage in any pleasantries or helpful explanations. It felt transactional rather than customer-focused. I hope CARAMBA CAR trains their staff more thoroughly to improve this aspect.

Elena Petrova, Moscow, Russia

3 of 5 | ★★★☆☆ | 2024-05-15

From start to finish, the folks at CARAMBA CAR made things super chill for me. The ride was in great shape and the staff was really friendly when I picked up the car. I felt taken care of and appreciated the casual yet professional attitude. I’ll definitely be back next time I need a car.

Zara Khan, Lahore, Pakistan

2 of 5 | ★★☆☆☆ | 2024-05-09

Cars were fine, clean and running well, but the people at the counter didn’t seem too thrilled to help. Felt a bit rushed and not much enthusiasm answering questions. Could use a warmer, more engaging customer service approach to enhance the experience overall.

Lucas Martins, São Paulo, Brazil

3 of 5 | ★★★☆☆ | 2024-05-01

No wahala getting my ride with CARAMBA CAR. The process was straightforward and the whip clean. I had to arrange for a last-minute booking and they came through no stress. Great for anyone who wants to move around fast without breaking the bank. Would use again for sure!

Kwame Mensah, Accra, Ghana

2 of 5 | ★★☆☆☆ | 2024-04-28

Man, trying to get my ride was a little messy at first with some confusion on timing. But once I had the car, everything was smooth cruising through town. Clean and comfy whip, solid choice if you can handle a bit of drama booking-wise. Prices were chill though, so I ain’t mad.

Diego Alvarez, Mexico City, Mexico

3 of 5 | ★★★☆☆ | 2024-04-10

I rented a car from CARAMBA CAR last month for a business trip. The booking process was straightforward, and the car was clean and fueled. However, the vehicle was a bit smaller than I expected based on the website description. Customer support was professional and resolved my concerns quickly. Overall, a decent experience that I might consider again with clearer vehicle options.

Laura Mitchell, New York, USA

3 of 5 | ★★★☆☆ | 2024-03-18

Had a blast renting a car from CARAMBA CAR last month. The whole process was pretty lit from start to finish. The whip ran smooth and even had some extras included. Prices were dope for what I got. Next time I'm back in town, I'm def hitting them up again. Safe!

Liam O'Connor, Dublin, Ireland

1 of 5 | ★☆☆☆☆ | 2024-03-12

I appreciated the quality of the cars from CARAMBA CAR, but the online booking platform was quite frustrating. Several pages didn’t load correctly, and some details about the rental policies were hard to find. Improving the digital experience would create a much smoother rental process.

Grace Wilson, Sydney, Australia

1 of 5 | ★☆☆☆☆ | 2024-02-25

Car was spotless which I appreciated, but the pickup instructions were unclear causing me to waste time searching for the location. No one picked up my calls initially, which was frustrating. They need to improve communication and provide clearer directions for customers to enhance the rental experience.

Ahmed bin Saeed, Riyadh, Saudi Arabia

2 of 5 | ★★☆☆☆ | 2024-02-05

Yo! Got my wheels from CARAMBA CAR for a quick city trip. Booking was chill but took longer than I thought. The whip was tight and clean but had a funky smell. Price was cool tho, saved some bucks. Not bad for the hustle but gotta step up on car freshness, ya dig?

Jamal Turner, London, UK

2 of 5 | ★★☆☆☆ | 2024-01-30

The car itself was reliable and clean but I encountered a minor issue with the air conditioning which wasn’t fixed during my rental. The staff responded but the solution was slow. Still, for the price paid and the overall trip, I think CARAMBA CAR offers a practical option for budget renters.

Jean Dupont, Paris, France

1 of 5 | ★☆☆☆☆ | 2024-01-15

The vehicle itself was well-maintained and comfortable, but I found the customer service to be lacking responsiveness. When I had an issue with the pickup timing, the staff seemed indifferent and slow to respond. While the car ride was pleasant, the overall experience could be improved with better communication.

Miyuki Tanaka, Tokyo, Japan

3 of 5 | ★★★☆☆ | 2023-12-22

My weekend trip was made so much better thanks to CARAMBA CAR. The pickup was effortless, and the car was spotless – just as advertised. I enjoyed cruising around with no issues, and the pricing felt fair for the quality. Will recommend to friends visiting the area!

Carlos Mendez, Buenos Aires, Argentina

3 of 5 | ★★★☆☆ | 2023-12-05

Needed a small car for city commuting for a few days and CARAMBA CAR had exactly what I wanted. The car was fuel-efficient and easy to park. The rental staff was courteous and explained all the terms clearly. Pricing was decent for the quality and flexibility offered. Solid choice for short-term urban rentals.

Mohamed Hassan, Cairo, Egypt

2 of 5 | ★★☆☆☆ | 2023-11-30

I liked how easy it was to book the car through their website. However, the drop-off process was confusing and delayed. The staff seemed overwhelmed and missed my scheduled return time. The car was spotless, and I enjoyed driving it, but I hope they improve their end-of-rental procedures soon.

Fatima Al-Sayeed, Dubai, UAE

3 of 5 | ★★★☆☆ | 2023-11-20

I found the booking system easy to use and appreciated the quick response from CARAMBA CAR in confirming my reservation. The car met my expectations, although the pick-up took longer than I hoped. The staff was polite and the experience overall was positive, just a bit of wait involved.

Isabella Schmidt, Berlin, Germany

1 of 5 | ★☆☆☆☆ | 2023-10-28

While the cars offered by CARAMBA CAR were in good condition and performed well, I was disappointed with the lack of clear communication regarding insurance coverage. There were hidden fees I wasn't made aware of upfront, which detracted from the overall experience. Transparency is key for customers who value peace of mind.

Sofia Rossi, Rome, Italy

3 of 5 | ★★★☆☆ | 2023-09-15

Our family holiday was made easier with CARAMBA CAR. The vehicle had ample space for luggage and was fitted with safety features that reassured us while driving long distances. The rental terms were clear, and the prices reasonable for the service provided. Would choose them again for family trips.

Anna Kowalski, Warsaw, Poland

3 of 5 | ★★★☆☆ | 2023-07-19

CARAMBA CAR made my Canada trip seamless by providing a clean, easy-to-rent vehicle. The pickup was fast, and the staff friendly. The pricing was competitive, making it a great choice when you want to avoid the big corporate car rental headaches. Highly recommend if you want quick service and solid cars.

Emily Thompson, Toronto, Canada

Looking for more information about Málaga before renting a car from CARAMBA CAR

CARAMBA CAR ★★☆☆☆