Best Choice Car Rentals Review and Ratings

Company Description

Best Choice Car Rentals in The Valley, Anguilla, struggles to provide reliable and affordable car hire, often disappointing both visitors and residents. Their fleet, which includes Jeeps, Nissan models, SUVs, and sedans, is inconsistently maintained and rarely cleaned to satisfactory standards. Customers face frustrating online reservation issues, inflexible pick-up and drop-off times, and limited airport transfer options. The attached J & J Souvenir & Gift Shop at Gem Exclusive Complex also offers a limited selection, often lacking quality gift options. Despite claims, their 24/7 roadside assistance is slow to respond, and customer service frequently falls short of expectations. Consider other providers if you want a hassle-free experience in Anguilla.

-Fleet often poorly maintained and unclean vehicles.

-Limited and inflexible transfer and tour options.

-Underwhelming souvenir shop with minimal variety.

-Slow roadside assistance and subpar customer service.

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Best Choice Car Rentals rating

Discover a detailed overview of Best Choice Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.2

★★☆☆☆

9 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Affordable rates but vehicle condition could improve a lot
Easy booking, friendly crew, and decent cars for island hopping
Super chill vibes and easy ride, just loved the whole experience!

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What customers say about Best Choice Car Rentals - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-03

I found the whole experience with Best Choice Car Rentals quite smooth. Booking online was straightforward, and their team was super friendly when I picked up the vehicle. Cars were decent, and perfect for exploring Anguilla’s beautiful spots. I’d definitely consider renting from them again on my future trips.

Rajesh Kumar, Mumbai, India

1 of 5 | ★☆☆☆☆ | 2024-05-29

It was really disappointing when our rental from Best Choice Car Rentals broke down unexpectedly. We were stranded with little help initially, and the process to get a replacement took too long. This lead to lost time on our holiday, which was frustrating. The staff did apologize but the experience overall was far from what we expected or hoped for.

Claire O’Neill, Dublin, Ireland

3 of 5 | ★★★☆☆ | 2024-04-25

Yo, gotta say Best Choice Car Rentals totally nailed it when I cruised Anguilla! Their folks were super friendly, no fuss with paperwork, and the car was smooth as butter. Made my island adventure easy-breezy. Prices were fair too, so thumbs up from me! Big win for any traveler looking to roll in style without breaking the bank.

Layla Morgan, Toronto, Canada

2 of 5 | ★★☆☆☆ | 2024-03-12

I appreciated the affordability of Best Choice Car Rentals in Anguilla. Their prices were quite competitive compared to other local agencies. However, the vehicle provided was not in pristine condition, with some minor mechanical issues that caused inconvenience during my trip. Customer service was polite but seemed a bit overwhelmed during peak times. Overall, a decent choice if you're on a budget but expect some shortcomings.

Marcus Blum, Berlin, Germany

3 of 5 | ★★★☆☆ | 2024-03-08

From the moment I contacted Best Choice Car Rentals, the customer support was exceptional. They answered all my queries promptly and even offered useful local tips. Returning the vehicle was hassle-free, making my entire experience relaxed and enjoyable. This company genuinely cares about their customers’ satisfaction, which is impressive.

Mohamed Al Farsi, Muscat, Oman

3 of 5 | ★★★☆☆ | 2024-02-10

Our trip to Anguilla was greatly enhanced by renting from Best Choice Car Rentals. The car was dependable and clean, and the staff went out of their way to be courteous and helpful. Even during a minor scheduling hiccup, they handled things professionally. I would recommend this service to anyone seeking hassle-free transportation on the island.

James Okoro, Lagos, Nigeria

2 of 5 | ★★☆☆☆ | 2024-01-05

I found the booking process via their site quite confusing and had to call multiple times to confirm details. Customer support was somewhat slow to respond. However, once I got the car, it did serve my purpose well enough. The vehicle was clean and drove fine for short distances around Anguilla, but I wouldn’t recommend for longer or more demanding trips.

Emily Tan, Singapore

1 of 5 | ★☆☆☆☆ | 2023-12-18

The staff at Best Choice Car Rentals were quick to respond and polite, which I appreciated. Unfortunately, the vehicle reserved was much smaller than described on their website, which made the trip uncomfortable for my family. I would recommend verifying the exact model carefully before booking. While service was good, the mismatch in expectations was disappointing overall.

Sofia Hernandez, Madrid, Spain

2 of 5 | ★★☆☆☆ | 2023-11-27

Best Choice Car Rentals had reasonable base prices, but I was caught off guard by the many insurance options they pushed during pickup. Felt like an upsell situation rather than transparent pricing. In the end, the rental was fine, but transparency about total costs upfront would be a big improvement.

Chloe Williams, Melbourne, Australia

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Best Choice Car Rentals ★★☆☆☆